Last Updated: July 2026

At ELEVA, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through our payment providers)

• Order history

• Device and browser information

• Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Deliver products to your preferred address.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our products, services, and website experience.

• Notify you about promotions, new collections, and special offers (only if you choose to receive marketing communications).

Payment Security

We do not store your payment card information. Payments are processed securely through trusted third-party payment providers that use industry-standard security measures.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

• Payment service providers

• Delivery and courier partners

• Technology providers that support our website

We never sell or rent your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your Rights

You may request to:

• Access the personal information we hold about you.

• Correct inaccurate information.

• Request deletion of your personal data where permitted by law.

• Opt out of marketing communications at any time.

Third-Party Links

Our website may contain links to third-party websites. ELEVA is not responsible for the privacy practices or content of these external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

Thank you for trusting ELEVA. Your privacy is important to us.